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Returns & Exchanges

We want you to be completely happy with your purchase. Your unworn, unused item(s) may be returned or exchanged within 10 days of ship date. Simply follow the guidelines below. Please note that items received after 10 days of ship date will only be eligible for an exchange of the same item in a different size. Any defective item or incorrect shipment will be replaced at no shipping charge to you.

Returns:
You can return unworn, unused items within 10 days of ship date for a refund, less the original shipping and handling fees. The refund will include the retail price paid, plus any applicable sales tax. Please note that items received after 10 days of ship date will only be eligible for an exchange of the same item in a different size. 

The customer is responsible for all return freight charges, including duty and tax if applicable. We cannot accept C.O.D. shipments. For your protection, we suggest all returns be sent back to us through a traceable carrier. Most major carriers offer tracking information; however, domestic and international parcel packages are typically not traceable. Refunds can only be issued against the credit card or paypal account used on the original order.

Enclose your packing slip with the item and ship to:

Smokin' Products
9318 Reservoir Rd
Harrod, OH 45850

Please allow 10 business days after receipt in our warehouse for your return and refund to be processed.

Exchanges:
You can return unworn, unused items within 10 days of ship date for an exchange. Exchanges are only valid for the same item in a different size.

The customer is responsible for freight charges, including duty and tax, if applicable when shipping to us and back from us. We cannot accept C.O.D. shipments. For your protection, we suggest all returns be sent back to us through a traceble carrier. Most major carriers offer tracking information; however, domestic and international parcel packages are typically not traceable. 

Enclose your packing slip with the item and ship to:

Smokin' Products
9318 Reservoir Rd
Harrod, OH 45850

Please allow 5 business days after receipt in our warehouse for your exchange to be processed and shipped to you.

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